Today is the day! It needs to be detailed and then I’m picking it up after lunch! Can’t wait....but then, a text message came....
“Hannah Losee @ All Star Ford Body Shop: Bad news this morning... There was a light on for your truck and we sent it to service and it will need a new seat belt. Unfortunately, service does't keep those in stock so they are ordering one. The bad news is you truck will not be ready today. I'm sorry to bring you these news.”
Hopped in the rental truck and proceed to the dealership knowing that I’m about to unleash the demon on some poor bastard. So, I stopped at the UPS Store to mail a package and hopefully cool off a bit.
Walked into the body shop and found there were no employees to be found. About 10 minutes later Polly, who is the acting manager since the other dipshit was recently terminated; more on that later.
Polly, “Hello Mr. Girouard. How are you today.”
“That depends. Are you ready to have a tense conversation? You have had my truck for six weeks and you JUST figured out the check engine light was on?”
So, that went on for a few minutes but she kept defending the shop stating that there had been challenges lately. We had too much work and couldn’t keep up. The manager just got fired this week.
“Yeah, I can see why. It couldn’t have happened to a better guy.”
“Ronnie was a great guys and that was a corporate decision...”
“Lady, I work for big business. You get YOURSELF fired. Corporate doesn’t just pick people to fire. People are brought to their attention and then people get fired. Who is your boss?”
“I’m the acting manag...”
“Who do YOU answer to!?”
“The general manager.”
*Josef left the body shop*
To shorten the story, the recently terminated manager was bringing in too many job and couldn’t keep up. Too many customer complaints of delays and other stupid shit led to his demise. My buddy is service laid it out to the GM and he put me in a loaner truck until it’s ready Tuesday.
Goddamnit!!! It looks like a truck again!